We use plain English — a style of writing that is clear, concise and unambiguous — to help you be clearly understood.
Plain English for a clear message
Whether you want to communicate with customers or explain policies and procedures to staff, our plain English skills enable anyone to understand your message and take action after just one reading.
Documents that benefit from plain English
Documents that can benefit from a plain English approach include:
- customer communications
- websites
- letters
- brochures
- reports
- contracts
- policy and procedure manuals
- user guides
Better writing resources
Oxford Dictionaries has good tips on grammar and usage.