Facttactic

Corporate and technical writers

PR

blogs are your friends

With blogs fast becoming authoritative sources of news in their own right, the avenues you need to reach to get comprehensive publicity coverage can sometimes appear infinite. But you do need to communicate with far more than just traditional media outlets.

Spend a bit of time online researching who is writing the most authoritative and informed blogs on topics relevant to your business. You will easily be able to find the blogs you should be talking to.

People in your industry will be aware of leading blogs. The Technorati website shows who the most popular global blog sites are. Google’s Blog Search works well if you type ‘New Zealand’ after whatever topic search you are after.

What is news on a blog?

How does news develop and grow in the online age, where blogs are taking on papers in the news-breaking game and often winning? American journalist and new media expert Jeff Jarvis defines it as  “product versus process journalism.”

“Newspaper people see their articles as finished products of their work. Bloggers see their posts as part of the process of learning.”

The way blogs work  include “collaboration, transparency, letting readers into the process, and trying to say what we don’t know when we publish – as caveats – rather than afterward – as corrections,” Jarvis says.

Traditional news outlets like to project the impression that their story is the definitive version .

Whereas, as the Irish Independent reports, journalism – as practised by bloggers – exposes the workings of a scoop. “[High-profile technology blog] TechCrunch, for instance, publishes the beginnings of a story that may only be a rumour. The responses to that rumour, often from reliable sources, generate updates to the story, which is polished with the help of readers to get closer to the whole truth.”

“This is journalism as beta,” Jarvis writes. “Every time Google releases a beta, it is saying that the product is incomplete and imperfect. It’s a call to collaborate.”

And that call to collaborate is drawing millions of blog readers and comment writers. If you want your company to be where the word-of-mouth action is, you need  to be noticed in the blogosphere.

… And, lastly, just to add to the proliferation of news sources you need to pay attention to: Is Twitter the news outlet for the 21st century?

apple’s wall of silence gets people talking

iPhone and computer company Apple has made an art out of getting huge publicity by saying nothing at all. Where others work their butt off to get their business noticed in the media, Apple has the silent, cool guy role down perfectly, getting non-stop media that other companies can only dream about.

One of the standard rules of PR is to fill an information void with your own messages before others fill it with their version of what your message might be. Apple’s skill is in embracing the void and letting PR messages find their own path.

It helps, of course, that they have absolutely world-beating products such as the iPod and iPhone; and when they do decide to advertise something their messages are as well-crafted as any-one’s; but we like them for their confidence to take on the market by saying nothing at all.

Unconventional approaches to PR can only be good in a hugely crowded market place.

The other unconventional approach to PR that we have enjoyed this year is the Unites States food-PR guy who lets the media actually choose if they want to receive information from him, rather than hammering with them with press releases and phone calls. Like Apple, he has enough confidence in his offering that he reasons people will come to him to find out more.

Could you publicise your product or service by saying … nothing at all about it?!

when off-the-record is on-the-record

Former, high-profile, newspaper gossip columnist Bridget Saunders appeared on a TV current affairs show recently expressing surprise that comments she had made earlier to other journos, off-the-record she thought, were broadcast – putting her in a pretty unflattering light.

So, if a hard-bitten and experienced hack can’t sort out what’s on- or off-the-record, then maybe it’s not as simple as it seems. But, really, it is: If you don’t want the media to publish/broadcast something – don’t tell them it! Easy.

Having said that if you are not generally in the media glare, journos will likely give you a bit of leeway, if the issue is not major.  But if you are regularly in the media commenting on stuff, you’re ‘fair game’. Reporters are talking to you to get a story not to make friends!

Last night’s Media 7 show had four senior journalists on the panel discussing what is off- and on-the-record. It’s invaluable watching for all people and companies wanting to understand the nuances of dealing with reporters. Find the Media 7 show here.

honesty is the best PR policy, honestly

I often get asked, “how would you spin that?” Both by clients wanting advice and people simply having a conversation when they find out what I do for a living.

But, rather than being a spin doctor, any good PR person knows that the best results for clients lie in helping people to more clearly and transparently understand a client’s business. Knowledge = power, for everyone.  Spin simply confuses and obscures.

Below is a doctor of another kind, who definitely understands that honesty is the best marketing/PR policy. His marketing of his ‘Heart Attack Grill’ leaves no sacred cow – food-wise – untouched and he is pulling in the customers because of it.

You may find cynical the grill’s apparent mocking of obesity health issues, but it is simply a burger joint that makes no attempt to pass off its regular burger joint food as other than what it is … and, yes, warning: high-fat content!

free tools for media release PR announcements

For many years New Zealand news website Scoop has provided a free service for anyone to post media releases online, now the National Business Review has started offering a similar service – the Horse’s Mouth – for corporate and political party releases.

The good thing about both services is that the media releases go online unedited letting your message reach the world as you intended it to. Both sites also have good search engine visibility, so your media release gets a good headstart for people searching online.

NBR publisher Barry Colman said the move would allow a free flow of information  from which readers could draw their own conclusions. “Some of these releases would otherwise head straight for the can in a newsroom, or be edited down,” he said.

After my earlier post this week about News Corporation deciding to restrict access to their news websites unless people pay to view them, it’s great to see initiatives in New Zealand that are promoting greater freedom of online information.